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Handling performance conversations with team members
One of the most difficult parts of a manager’s role is having those difficult conversations. Be it with customers, informing them of...
Prasad MN
Jan 17, 20221 min read
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SKOTCH Framework to manage difficult conversations with Customers
In this second part of manager’s role in having difficult conversations, the focus is on the conversations with customers and other...
Prasad MN
Jan 11, 20222 min read
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Handing difficult performance conversations with team members
One of the most difficult parts of a manager’s role is having those difficult conversations. Be it with customers, informing them of...
Prasad MN
Jan 11, 20221 min read
0 views
0 comments

Measuring effectiveness of meetings at Workplaces
After the effect of the New Year celebrations wore off, I was again back in my study. And, this time, my “self-conversation” went back to...
Prasad MN
Jan 3, 20222 min read
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Three Circles of the Hedgehog Concept
Three Circles of the Hedgehog Concepts
Prasad MN
Dec 10, 20211 min read
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Driving and Team Meeting - A Comparison
Yesterday, I had to drive down from my home to a shopping mall about 12 Kms away. The traffic was as usual with a) many bikers and...
Prasad MN
Dec 2, 20211 min read
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Why do we choose "Not to rock the boat"?
The source is our desire to protect our egos from damage. Breaking from the status quo means acting, and when we act, we take...
Prasad MN
Nov 27, 20212 min read
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Six questions that help make progress
This morning, I was having a conversation with my daughter. It was about her need to get some extremely important stuff done in the next...
Prasad MN
Nov 23, 20211 min read
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Which Tasks are Most Valuable to be done first?
The 80/20 Rule is one of the most helpful of all concepts of time and life management. It is also called the “Pareto Principle” after the...
Prasad MN
Oct 26, 20212 min read
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